At ClickUp, our mission is to make the world more productive. And while the world is an awfully big place, we’re off to a great start given that hundreds of thousands of customers rely on ClickUp every day to work more efficiently.

In fact, our product has played a critical role in driving our own incredible growth over the past 5 years and is foundational to how we work together here at ClickUp.

As you probably know, HubSpot is a global leader in CRM, and its platform has become an essential part of customer-facing teams at companies looking to scale. HubSpot provides these companies with all the tools and integrations needed for marketing, sales, content management, and customer service to drive delightful customer experiences.

Now, what if you and your teams could work better together to deliver these delightful experiences? Well, that’s exactly what you get when you bring the power of ClickUp and HubSpot together.

Delivering great customer experiences requires highly coordinated work across many teams. Today these efforts are often disconnected, as they are managed across many systems — making hand-offs and collaboration really hard.

This not only impacts the customer experience, but it’s a bear for employees too. By bringing ClickUp and HubSpot together more closely, we have an opportunity to close these gaps while improving experiences across both fronts.

A critical element of this partnership is an enhanced integration between ClickUp and HubSpot that automates manual work and makes it easy for teams to come together to deliver value to customers. Highlights of the new integration include:

• Two-Way Sync: ClickUp and HubSpot users now have the ability to keep data between both platforms in sync so that the most current information is available across both systems without requiring any manual input. 
• Seamless Automations: With the ability to trigger workflows from either platform to the other, activities that take place throughout the customer journey, including those that span across multiple teams, can be automated.

Here are some of the ways joint customers can leverage ClickUp and HubSpot together to deliver better customer experiences.

Increase Project Delivery Speed 

With the new integration, teams can set up virtually any type of workflow they can think of between ClickUp and HubSpot to help them speed up the process of getting client-related projects across the finish line. For example, when an assignee on a project in ClickUp changes, the related deal in HubSpot will automatically get updated so customer-facing teams are in the loop on who their new point of contact is. 

Automate Processes Throughout the Customer Journey

With the new integration, ClickUp customers can align projects and activities to the status of a customer, or to the stage of the customer journey. For example, when a deal closes in HubSpot, a fully-templated onboarding project can be automatically created within ClickUp.

This helps enable a professional services team to manage the onboarding process while giving visibility to key stakeholders as to how the project is progressing. Or in the example below, a change in deal status in HubSpot can trigger an outreach initiative managed through a ClickUp task!

Provide Teams More Visibility Into the Impact of the Customer

Project teams can now always refer back to a deal directly within ClickUp so they can keep tabs on how their work has impacted the success of a customer. Linked HubSpot Deals and Objects will be directly linked within tasks and subtasks as relationships between your customers and their projects. 

We believe this partnership will prove to be the missing link between client-facing teams and operations across the business. We look forward to helping organizations of all sizes increase productivity while fostering even stronger customer relationships.

P.S. If you don’t already have a paid ClickUp or HubSpot plan, we’re offering 20% off both for a limited time. You can find the ClickUp offer here and the HubSpot offer here! 

The post Announcing Our New Partnership With HubSpot appeared first on ClickUp.

Research shows that employees who are satisfied with their work technology are 30% less likely to feel burned out and 29% more likely to say they’re happy on the job. They are also 23% more likely to recommend their employer as a great place to work.

We understand that your employees are your most important asset (we feel the same!) and it’s important for them to like the tools they use. We want the time that they spend in ClickUp to be enjoyable and that’s why we’re committed to improving the stability and usability of our platform. It’s important to us that we are offering you the best and most reliable possible product experience.

Over the past several months, we have made incredible progress toward making ClickUp even more reliable and easier to use. Today, I am delighted to share some of the most transformational milestones that we’ve achieved.

Laying a Strong Foundation

Before we dive into the technology improvements, I think it’s important to acknowledge some of the changes we’ve made at an organizational level. It has been a massive priority for us to get more talent in the doors at ClickUp—especially in roles that directly impact your experience.

We have been actively investing in our engineering and support staff and over the last year, we hired more than 150 engineers to help support our development efforts. As part of this effort, we brought in two seasoned VPs of Engineering—Gennadiy Geyfman and Chirag Chheda—both of whom bring incredible experience building platforms at massive scale at companies like Lyft, Facebook, Amazon, Salesforce, and Microsoft. Gennadiy is focused on stabilizing our platform as we grow, while Chirag is scaling ClickUp’s product engineering organization.

We also hired a Global VP of Customer Success, Joel Huntington, who joins us from Qualtrics to oversee the global customer service team. This team is dedicated to helping customers drive greater productivity using ClickUp and serve as powerful advocates by educating them on best practices and ensuring they feel fully supported. Joel joins ClickUp after five years at Qualtrics.

Rebuilding and Reinforcing

While we place an immense amount of value in the people of ClickUp that are moving our mission forward, I know you all came to this blog for an update on the ClickUp platform and we have a lot of exciting updates to share. Here’s an overview of what we’ve accomplished over the last few months alone:

• Achieved and Exceeded Uptime Goals: We are trending toward exceeding 99.9% uptime every month in most of our products and services, ensuring consistency in accessing and refreshing tasks, attachments, and data within ClickUp. This means that you can expect a more reliable, smoother, and consistent experience.
• Lock Solid Security: We completed the formal certification of ISO 27001:2013, ISO 27017:2015, and ISO 27018:2019. These certifications prove ClickUp’s commitment to security, privacy, quality, and trust for our customers. We’re proud of these certifications because we know how important it is for your work to be secure. It also serves as evidence that we are well ahead of the competition and other platforms in this space when it comes to security.
• Platform Sharding: We are continuing an ongoing effort to re-architect our platform around smaller, more geographically dispersed databases – a process known as sharding. By doing so, we will be able to guarantee high performance and reliability as we continue to scale.
• Improved Load Times: Last quarter we made some significant improvements as it relates to the load times of views including our Home, Workload view, Board view, and notifications page. With improved page load times, you’ll be able to access work more quickly and reliably.
• New and Improved Search: Following our Slapdash acquisition, we revamped our search capabilities. Today, you’ll see much more relevant results in a fraction of the time. On average, our new search is 2x faster than the previous version, in other words, you spend less time hunting and more time doing!
• Revamping the Command Center: We rebuilt the Command Center and combined it with Search to create a single sleek interface for searching and running commands. You can now easily create a new task, doc, or reminder in seconds. Our goal is for ClickUp to have the world’s best integrated-search experience.
• Faster Notifications: We are making notifications more performant by cleaning up our massive database. In doing so, we will be better equipped to scale the platform long-term. Immediately you will receive notifications 30% faster. We’re also redefining how we retrieve notifications in our database, to help you better stay on top of your work.
• Mobile App Revamp: Accessing work on the go is a critical feature for today’s hybrid and remote teams. With that in mind, we increased the speed at which you can access and interact with the ClickUp mobile app 2,000x both online and offline. We are continuing to enhance the offline performance of the app for enhanced reliability anywhere you need to use it.

Listening and Acting

As I’ve mentioned before, we want to reassure you that we are listening and working hard on your requests. We’ve seen your feedback on features like Automations, Dashboards, and platform refresh issues and can assure you that they are on the product roadmap and in the process of coming to life.

We have already re-architected our Dashboards so that the widgets operate more smoothly and are almost done with revamping our WebSockets so that refresh issues will be obsolete. We hope that you’ve already been able to experience the benefits of this work and we’re confident that you’ll continue to see ongoing improvements.

We are so proud of the work that has been done, but it’s important to acknowledge that these projects take time to complete. We are committed to making substantial, high-quality improvements that will stand the test of time and are doing so quickly and efficiently.

We can’t wait to fully unveil the culmination of these efforts at our LevelUp event in early 2023! Registration for our 2023 event is open now and we look forward to connecting with you about the future of our product.

The post ClickUp’s Path to Excellence: An Update on Our Stability and Reliability Journey appeared first on ClickUp.

Today, we are thrilled to announce another step forward in demonstrating our commitment to ensuring customer trust! ClickUp has achieved ISO 27001, ISO 27017, and ISO27018 certifications.

This is huge! These certifications prove ClickUp’s abilities and preparedness to support customers of all sizes from around the globe.

So, what does this mean for you? It means that you can have even more confidence that ClickUp is protecting the privacy of you and your customers while making meeting security compliance and regulatory requirements a piece of cake. 

What is ISO?

The International Organization for Standardization (ISO) is an independent, non-governmental, international body that develops standards to ensure the quality, safety, and efficiency of products, services, and systems.

ISO 27001:2013 is considered one of the highest standards of security for customer data in software. Achieving certification requires a rigorous third-party audit.

They don’t hand these out to just anyone! This accomplishment represents a proactive and relentless effort to ensure our systems, servers, and products are industry-leading in security and compliance.

How Did ClickUp Achieve Certification?

Organizations and end-users need to know that their data can be trusted in the hands of a SaaS provider. This is why we partnered closely with Schellman Company LLC, a leading provider of attestation and compliance services, to independently audit and verify our organizational and technology controls. Schellman’s audit confirms ClickUp’s world-class security and our commitment to continuous improvement.

If you nerd out on security like us, here are some extra details!

The ISO examination was conducted via a thorough audit of ClickUp’s servers, systems, processes, procedures, and the ClickUp solution. This examination covered ISO’s ISO 27001 standards:

• The information security management system is part of and integrated with the organization’s processes and overall management structure;
• Information security is considered in the design of processes, information systems, and controls; and
• The information security management system implementation will be scaled in accordance with the needs of the organization

ClickUp’s successful ISO audit was focused on customer data as it relates to security. The results reveal that ClickUp’s information and systems are thoroughly protected against unauthorized access, disclosure of information, and damage to systems.

In other words, you’re in good hands!

Our Continual Commitment to Your Security

We know how important the security of your data is to you and your business. When you use ClickUp, you are putting your trust in us to protect that data at every level.

This is why we hold our commitment to security and privacy as our highest priority. Beyond investing in this type of thorough security review, we continue to deliver on our commitment to earning customer trust every day by:

• Releasing a new and improved version of ClickUp every week
• Implementing hotfixes to bugs every day
• Achieving (and maintaining) compliance with the most rigorous security protocols and certifications

Our successful ISO 27001 certification is only the latest milestone in delivering on our commitment. Because at the end of the day, we built ClickUp to empower everyone to get more done— without ever having to worry about data or privacy being compromised. 

To learn more about what we’re doing to protect you, check out our Security page!

The post Our Commitment to Protecting Your Data: ISO Certifications appeared first on ClickUp.

If you’ve ever tried to tap into the collective knowledge within your company, you know how hard it is. It’s trapped in a variety of apps, siloed across teams, and buried deep in the brains of tenured colleagues.

But here’s the scary part. Companies are using more work apps today than ever before. This started with good intentions—a specialized app for every team—but juggling all those apps quickly spiraled into a web of chaos and inefficiency. As teams piled on tools, the knowledge accessibility problem got worse.

The very first version of ClickUp was created out of frustrations from using more than a dozen tools to get our work done – when in reality they were actually slowing us down. The details we needed kept getting lost or misplaced.

From the time ClickUp was born to 2020, the average number of apps used by companies increased by a factor of five according to BetterCloud!

Employees have just about had it. Every single day, employees spend about an hour simply searching for the information they need to do their jobs, and 7 out of 10 wish there could be more efficient ways of using company apps do to their work.

Especially in the age of The Great Resignation, making it easier for employees to access and act upon company knowledge represents an enormous opportunity to provide better work experiences, leading to greater employee satisfaction and retention. And on top of that, they’ll get back the most precious commodity there is…time.

Accelerating Our Mission with a Strategic Acquisition

At ClickUp, our core mission is to make the world more productive by saving people time. When we learned how much time people wasted as they struggled to access the knowledge they needed to do their jobs, we felt the need to act. So we did something incredible.

We acquired Slapdash! Slapdash makes it incredibly easy for people to quickly tap into their company’s collective knowledge that, until now, was nearly impossible to find.

Slapdash, the leader in unified search, empowers anyone to find what they need across their favorite SaaS solutions from one central location. Slapdash is also lightning fast, with relevant search results appearing instantly! It’s no easy feat from an engineering perspective, which is why we’re so excited about the technology and the promise it holds.

There’s More to the Story

Making it easy for people to access critical information and assets in one place is a game-changer. What’s even better is that Slapdash, with its unique command bar, also allows people to take action on that information: share it, comment on it, edit it, and more. Edit a record in Salesforce, create a new task in ClickUp, or join a meeting in Zoom with one quick tap of the keyboard. There are more than 40 business apps to connect with today, and more on the horizon.

In addition to Slapdash’s proprietary technology, their mission to unify work and save people time aligns perfectly with ours. By joining forces, we can achieve this shared mission better and faster.

We are beyond excited to welcome Slapdash founders – Ivan Kanevski and Dmitry Koterov – and the whole Slapdash team to the ClickUp family, and we’re already hard at work integrating the Slapdash technology natively into our all-in-one productivity platform.

Stay tuned! We’re excited to share more details in the near future about how this will transform workplace productivity.

Zeb

The post ClickUp Acquires Slapdash to Unify Work and Accelerate Productivity appeared first on ClickUp.

This fast and ongoing growth has also presented us with a clear opportunity: to further deliver on our mission of making the WORLD more productive by bringing the ClickUp experience to new corners of the globe.

To get closer to our international customer base, we have expanded our office footprint and are proud to have regional headquarters in Dublin, Sydney, and Salt Lake City. While we love our home base in San Diego, these new locations will enable us to deliver a localized experience and better meet the needs of our global customer base.

This means localized support, localized sales, and a more localized version of ClickUp’s world-class, mission-driven customer experience that our users have come to know and love.

Let’s take a closer look…

Dublin, Ireland

Our new European HQ, located in Dublin, will be critical in helping us serve the nearly 300,000 European teams that utilize ClickUp and will act as the hub for our go-to-market efforts in EMEA.

So, why did we choose Dublin?

More than just a vibrant city, Dublin has a proven track record as a top destination for Software as a Service (SaaS) companies looking to scale quickly and hire from world-class talent.

We are actively recruiting for roles in sales, customer success, marketing, support, finance, and HR—and we are deeply impressed by the incredible expertise and supply of multilingual tech talent we’ve found in and around Dublin. It is clear that our European office will play a vital role in ClickUp’s continued global expansion.

In building out our European headquarters, we were touched by ClickUp’s warm welcome from the Irish government, whose Tánaiste and Minister for Enterprise, Trade and Employment, Leo Varadkar, said:

“I warmly welcome the news that ClickUp has chosen Ireland as the location for its European HQ, which will result in the creation of 200 new jobs. Dublin is the location of choice for many fast-growing tech companies and ClickUp will be a welcome addition to that landscape. We have the skills and talent to enable ClickUp to quickly scale and grow its operations and I wish the team every success as they begin this new chapter.”

For more info about our ongoing European expansion, you can find the full story on this new office in Ireland’s leading news publication, RTE.

Sydney, Australia

Opened in December 2021, ClickUp’s new Asia-Pacific headquarters in Sydney serves the more than 35,000 teams already using our software in Australia while expanding the company’s reach in the region.

We believe Australia can become a key innovation center for our brand, but we can’t do it alone!

In addition to our existing customers in Australia, ClickUp’s presence here will allow us to partner with the region’s incredible local talent in a tech-friendly market. Our search is underway for the best and brightest in sales, marketing, operations, finance, HR, and engineering.

More details on our APAC expansion can be found in the country’s largest business publication, the Australian Financial Review.

Salt Lake City, Utah

ClickUp’s Salt Lake City office, officially announced in early February, is the company’s second domestic location and will serve as HQ2 for all ClickUp operations.

With the expansion into Utah, ClickUp joins a burgeoning community of tech start-ups that is quickly becoming an emerging force from within the region now dubbed, Silicon Slopes.

We hope to partner with the area’s diverse pool of top tech talent as we undergo a substantial hiring effort for qualified and passionate candidates across sales, customer service, marketing, and engineering.

To learn more about ClickUp’s second domestic headquarters and how the company’s leadership is finding productivity pros in Utah, I invite you to listen to ClickUp General Counsel and Utah Site Lead, Howard Baik, on the Silicon Slopes Podcast.

What’s next?

To us, these new ClickUp locations aren’t just investments in the growth of our company—they are investments in the growth of each specific region, and we look forward to leaving a lasting impact on the Dublin, Sydney, and Salt Lake City communities.

As excited as we are about these developments, this is only the beginning of ClickUp’s growth story as our hiring efforts continue on a global scale.

In the coming months, we will stay focused on expanding our global engineering footprint by making pivotal hires in Poland. We will also continue investing in localized versions of our platform in French, German, Spanish, and Portuguese, with additional localizations planned in the future.

Want to learn more about joining our fast-growing team at home, abroad, or remotely?

Check out ClickUp’s Careers page and let’s make the world more productive, together!

The post ClickUp is Coming to a City Near You – and We’re Hiring! appeared first on ClickUp.

Budweiser brought back the Clydesdales. Mike Meyers brought back Dr. Evil. We got throwbacks to The Sopranos, Scrubs, and Lindsay Lohan. As for the half-time show? Every millennial watching was suddenly transported to one hell of a middle school dance. 

At ClickUp, we took it way beyond the early 2000s for the Super Bowl—to the late 1700s, in fact. But to make it happen, we had to embrace the here and now in our very own cutting-edge platform: ClickUp!

The Game Plan

There was just one thing we knew for sure going into the concept phase of our commercial: it had to show that ClickUp treats both productivity and fun with equal reverence…and it had to be unique.

The final idea was to show an alternate reality where our Founding Fathers almost lost their countless handwritten pages declaring independence from British tyranny—until John Adams swooped in with ClickUp to save the nation!

But who would fill the shoes of such iconic figures? Not famous actors, according to our Chief Creative Officer, Melissa Rosenthal. “Celebrities can do one of two things,” says Melissa, “They can add to an ad, but they can also kind of detract from it depending upon who you choose.” It was decided that the concept was not only strong enough to deliver sans celebrity, but keeping the cast largely unknown wouldn’t risk distracting viewers from the message. Plus, it minimizes the budget so the funds can go towards the overall production.

Did we mention we produced this commercial entirely in-house?

The First Quarter 

Once pre-production was done, it was time to shoot the spot. “It’s not an easy task to find a property in Southern California that has the bones to turn into 1776 Pennsylvania, but our amazing producer Francesca made it happen,” says Nick Fabiano, ClickUp’s Head of Video and our commercial director. 

The footage itself was, amazingly, shot in just one day. “Actually, most of the day consisted of getting every actor through placement, make-up, and wardrobe because we wanted to be as accurate to the era as we could,” says Fabiano. “Once we were ready, the filming only took five hours!” 

The crew, producers, and talent alike all followed strict COVID-19 safety protocols…which created a visual anachronism that we won’t soon forget.

Tackling The Tasks

Once filming wraps on a commercial, the work is only about halfway done. While the shoot might have been done in one day, post-production took three weeks of tireless work from ClickUp’s video editors, animators, and producers before being passed on to the marketing team to blast off.

Alan Loayza, our Director of Production, knew perhaps more than anyone the importance of organization for such a big feat. “Organizing every step of the ad from development through delivery requires so many teams being on the same page. Accounting, finance, social, distribution, legal, and all the script and edit approvals…it’s easy to see how this can be a large mess without the right tool.”

“ClickUp makes it come together so easily with everything in its right place, and for a project like this with so many stakeholders involved and so much money invested, it really couldn’t have been done without our product,” Loayza said.

Post-Production Supervisor, Rodney McMahon, says he couldn’t have gotten it done without subtasks in ClickUp. “I keep it pretty simple while working in ClickUp and mainly use subtasks to build out our timelines,” he tells me. 

As for Nick Fabiano, it’s the people plus the platform that led us to our win. “Using our software was crucial for planning and organizing, but this couldn’t happen without my super-talented and hilarious co-workers. Beyond the fact that they are so efficient in their roles [at ClickUp] to pull off an expedited Super Bowl campaign, they are just so much fun. It made the day-to-day a pleasure.”

I have to agree with Nick there. As a writer and creative who had worked on a Super Bowl campaign at an actual ad agency before coming to ClickUp, the difference in efficiency, communication, and creativity between the two is night and day: The fancy ad agency had absolutely nothing on ClickUp in terms of tools and team spirit.

Even though I’m not on the video team, I had visibility on everything since the day Paul Costabile—who played the hilariously-hairlined John Hancock in our commercial—finished the script and looped me in for my input. With a few clicks on a few tasks, I could see exactly how production was moving along, and if I could see it, that means the people who needed to could as well.

After the three long weeks of painstaking post-production (Did you know that every time you see a laptop screen in the commercial you’re seeing hours of frame-by-frame motion graphic animation added to the video?!) It was time to start getting the word out about our upcoming Super Bowl spot, and that’s where the high visibility between departments really paid off.

Along with blogs like this one, I also craft much of the advertising copy for our campaigns—this one was no exception! Because I could easily follow every task and could communicate from my home in Los Angeles to the crew in San Diego in ClickUp, I was able to do my duties with zero blockers. Zero.

At my former ad agency, we didn’t have a solid work management system where all of our tasks and teams could live in one united place, so suffice it to say, that experience spooked me from working on another Super Bowl commercial any time soon. I’m so glad that I got to see that when it comes to a huge project, it’s not about the funds, it’s about the foundation—and ClickUp gave us all the tools we needed to build our own success, in-house.

Good Game, Everyone

Super Bowl ads are designed to get your attention, but if the product they’re selling isn’t everything that’s promised, it can be a disaster. That’s why we put our money where our mouth is and relied on our own product to get our ad from little concept to live commercial—with every team member on the same page every step of the way.

It’s amazing to have a platform that helps us do everything we need in one place, but it’s the creative, hilarious, open-minded humans at ClickUp who utilize the technology that help us connect with people the way we do.

We’re really proud of pulling off a stunt like this, but it means far more to us to see that it helped a ton of new people find a new way to save time and be more productive.

For more behind the scenes fun, check out our “Making Of” video and meet the hilarious humans who made it all happen:

The post Behind the Scenes: Making ClickUp’s First Super Bowl Commercial appeared first on ClickUp.

It’s nuts how commercials—ads that are usually seen as annoying interruptions to our content—have become as exciting to watch and talk about as the game itself. While not all of them are winners, the ones that hit the mark can go down in pop culture history.

Like, Simpsons parody level.

As a Chief Creative Officer, making a Super Bowl commercial is a career milestone—but as a regular person who looks forward to those unpredictable tv spots as much as anyone else, my in-house team and I had one goal: to make something that made us laugh.

One major thing that sets ClickUp apart from other productivity platforms is definitely our sense of humor. Ads for work software have always been so buttoned-up, so sterile, so corporate! If our eyes are glazing over, your eyes are probably glazing over. Why not lean into the humor and relatability of everyday work struggles that can be solved with one platform?

But this is the Super Bowl, and we had to bring our A-game. Thanks to iconic workplace comedies like The Office, Parks and Recreation, and Silicon Valley, it didn’t feel like enough to just stand out by having a sense of humor about work struggles and frame ClickUp as the solution. Sure, that’s great for a YouTube ad, but this is the major leagues; risks had to be taken.

After a ton of brainstorming, we came up with a concept unlike anything we’ve ever done or seen done by competitors: “Wouldn’t life be easier throughout history if they had been using ClickUp?”

The result is a 30-second spot that brings us back to a time before the Internet—before electricity, even—that tells a viewer what ClickUp is, what it does, and who we are. And most importantly, it made us all laugh.

One of the best parts about having this small but brilliant in-house creative team of writers, directors, actors, and more is that we all can get into a room together and riff on ideas, dig into the ones we all love, polish them up, then present them around to people in other departments to make sure we’re hitting the mark outside of our little incubator.

We’re so excited to be able to present our labor of love to the biggest national stage. ClickUp’s mission as a company is to make the world more productive and save people time, and we can’t think of a better time to introduce ourselves to millions of new people than during one of the best days of the year to kick back, relax, and have fun.

Catch ClickUp’s first-ever Super Bowl commercial premiering during the third quarter from New York to Los Angeles!

A huge thank you to the insanely talented ClickUp team who made all of this magic possible:

Nick Fabiano, Director

Alan Loayza, Director of Production

Aric Jacobson, Director of Photography

Rodney McMahon, Post-Production Supervisor

Alex Howard, Production Coordinator

Paul Costabile, Creative Producer

Kevin Strick, Creative Editor

Alex Boehnlein, Assistant Editor

Isaac Maltzer, ACD, Motion Graphics

Wyatt Kedinger, Sr. Motion Graphics Designer

James Camanyag, Sr. Motion Graphics Designer

Andy Donaldson, Motion Graphics Designer

Brian Sherry, Creative Operations Lead

Sarah Gold, Creative Project Manager

The post ClickUp’s First Super Bowl Commercial: A Big Win from a Small Team appeared first on ClickUp.

On Tuesday, January 18th, we released the first installment of something we’ve been quietly working on for over a year—our first original podcast!

We’re not the first startup to produce a podcast, but we pursued this new project as a challenge and opportunity to push the limits of our creativity and take it in an entirely different direction. Meaning you shouldn’t expect a podcast that’s all about ClickUp.

Creating a podcast was like embarking on uncharted waters for us, which was half the fun of it! If you haven’t already seen it blasted over social media or in your recently played queue, When It Clicked brings you the voices and minds behind products you think you know, uncovering the secret histories of how it all came together—to the one moment when it all, finally, clicked.

We wanted to achieve that peel back the curtain feeling with some of the very real but surprising challenges, motivations, and perseverance of now-household names that you would never expect.

Sounds cool, but why did we do this?

We love looking for potential new ClickUppers in places that we also love.

In recent years, this meant sharing advertisements on some of our favorite podcasts and for a while, it was great! Until we realized something pretty important…

We wanted to be more active in the conversations that we were paying to be a part of, and we wanted to highlight the people who don’t normally get all the glory or who took unconventional paths to make their dreams a reality. (Kind of like us.)

As a user, follower, or reader, you’ve already seen, heard, and used the resources we created to help you thrive in ClickUp, but When It Clicked is our way of inspiring your productivity beyond the screen.

We set out to create something that was as much of a source of knowledge as it was a source of entertainment, and the end result was a series highlighting something bigger than project management and ClickUp altogether: The unique pursuit of something you believe in.

We like to think of When It Clicked as our own little entrepreneurial cocktail; equal parts creative and investigative.

But what we love most about When It Clicked—and we cannot stress this enough— is that this podcast is for everyone.

We mean it, everyone. For seasoned professionals and young creatives, for people with dreams they’ve never said out loud, and for podcast junkies who love getting hooked on a new series. You never know, these stories might make things click for you too.

Every choice we make at ClickUp is rooted in our mission of making the world more productive—to save people time to focus on the things they care about most, and When It Clicked is a direct extension of that very promise. But I think our CEO, Zeb Evans, said it best:

“We can save people time by showing them lessons of the past, lessons of things that people have learned…We try to focus on those moments of when the idea turned into a reality—when something happened during the process of building that made the thing what it is today.”

A taste of Season 1

The inaugural episode is live on every major streaming service and starts the season off in a big way as our host Ilana Strauss takes us behind the creators of Writely, the revolutionary technology that became today’s Google Docs.

You may be thinking, I use Google Docs every day but I’ve never heard of Writely? Good, that’s the goal! Listen to learn even more unexpected facts and necessary risks taken to turn Google Docs into the collaborative giant we know now.

We’ve got a few more surprises up our sleeves for season one with new episodes dropping every other week, and without teasing too much of it, you can look forward to hearing from Shopify’s first Chief Marketing Officer, Craig Miller; Scratchpad’s co-founders Pouyan Salehi and Cyrus Karbassiyoon; and Parker Conrad, Rippling’s CEO and three-time startup founder.

Plus, the podcast is not the only place you’ll hear from our guests! Follow When It Clicked on Twitter for takeovers, live-tweeting, and Q&As to learn even more from people who seriously know how to get things done.

Subscribe and listen wherever you get your podcasts and check out ClickUp on Instagram for more audio features, like ListenUp.

Once you’ve caught up on When It Clicked episodes check out these 15 productivity podcasts!

The post Introducing Your Next Favorite Podcast: When It Clicked appeared first on ClickUp.

2021 will go down in history as the year therapy made its official comeback, we started processing 2020, and Britney was finally set free.

It may also be remembered as the year we nearly broke the supply chain ordering Squid Game jumpsuits for Halloween and streamed Red (Taylor’s Version) 90.8 million times in a single day. Talk about an emotional roller coaster.

But for us here at ClickUp, 2021 was the year that we seriously got sh*t done.

The end of the year is the perfect time to reflect on all that you’ve accomplished in the past 12 months—the good and the bad—because it all led you to where you are now, and that my friend, is exactly where you’re meant to be.

And hey, even if you had a few hiccups along the way, mistakes are just lessons, lessons lead to growth, and growth shows a willingness to pivot, accept change, and make things better.

In short: you’re doing great, sweetie!

So put on your Spotify Wrapped playlist and reminisce with us on some of our favorite ClickUp moments from 2021.

Our year in numbers

As a platform that prides itself on saving our customers one day a week, one of our favorite year-end past times is to look back on that very thing. So, how many days did we save?

Drumroll, please.

ClickUp saved the world 7,220,850 days in 2021 alone.

That’s almost 20,000 years’ worth of days! Those weren’t the only noteworthy numbers from 2021 though, we are happy to raise our glasses here at ClickUp to the:

• 280,464,610 tasks created
• 10,242,234 new documents
• 2,204,310 automations created
• 2,512,695 reminders set

We’re so grateful for every single one of you who helped make this amazing year possible! We couldn’t do it without the incredible people behind the numbers and tasks who make it all worthwhile—you!

And while we’re celebrating, let’s not forget the other top moments spent (virtually) together every step of the way in 2021.

January

We started 2021 focused on growth and set our sights on hiring the best of the best! And holy guacamole did it pay off.

With the future of work facing a pivotal (and exciting!) transition, we could really think big when it came to our hiring efforts and expand our global presence in a major way. Now, we have a dedicated team of ClickUppers spreading the good word of productivity far and wide! Frfr!

More on this a little later.

Since January we’ve welcomed 674 new team members, and it’s still just the beginning! We can’t wait to welcome even more amazing members to this ClickUp fam starting first thing in January.

February

February is a month we hold near and dear to our hearts because it holds one of our favorite days of the year: Random Act of Kindness Day, on February 22nd.

Random Acts of Kindness is one of ClickUp’s nine core values, and something we try to implement in some way every day.

The ClickUp crew takes kindness very seriously. We believe that it comes in many forms whether it’s by donating to a good cause or making someone’s day.

While it’s preferred to share our kindness anonymously, what we can say is that ClickUp has contributed millions of dollars in donations, food, toy drives, raffles, and care packages. Plus, we’ve shared our time through organized beach clean-ups, sponsored families, offered loans on Kiva, and more!

At the peer-to-peer level, ClickUp also encourages all of us to show kindness to each other!

ClickUp’s Karma system is one way we like to show our appreciation for the things we all do on a daily basis, big or small. Think of Karma points as a virtual hug or high five.

After completing a major task, or getting a surprise reward for tackling something new, Karma points are a great way to show team members far and wide that you see the work they do and a reminder that their efforts don’t go unnoticed. And for our growing team where the majority of our employees are remote, that camaraderie goes a long way.

To date, the ClickUp crew has awarded over 446,000 Karma points to each other! I guess here at ClickUp, we are all each other’s biggest fans.

As they say, you only start winning once you learn how to root for others! What can you do to make someone’s day today?

Another pretty neat thing from February…

We won an award!

Nothin’ quite like starting off the year with the news that ClickUp was recognized by Cloud Awards as the winner of the Best SaaS Award, among some other pretty great companies, if we do say so ourselves.

March

In 2021, we continued to release new features and updates each week, including Email in ClickUp!

As much as we try to fight it, email is likely here to stay. Not to say that ClickUp can’t still make it a little easier for you though!

Now, the Email ClickApp enables you to seamlessly integrate your email communication into ClickUp, allowing you to manage your conversations right alongside relevant work without ever having to tab again!

This has been a game-changer for us, but the Email ClickApp was just the first of many new ClickUp tools announced in 2021.

April

The city of San Diego means a lot to all of us here at ClickUp.

It’s the home to our headquarters, tons of our team, and has played a big role in growing our identity.

We were thrilled to announce our official partnership with The San Diego Padres—one of the most iconic (and currently, the only!) professional sports teams in America’s Finest City.

Since April, ClickUp has helped the Padres power the team’s IT operations to consolidate and manage all of its work in one easy-to-use platform.

The Padres are one of ClickUp’s cherished partnerships, but not the only one we’ve proudly added since the New Year! In the last 12 months, ClickUp has added 98 new partnerships ranging from TV studios, academic programs, tech startups, nonprofits, and more!

Interested in managing your work like a pro too? Reach out to partnerships@clickup.com and maybe your company will be our next BFF.

May

May was another stellar month for ClickUp recognition.

ClickUp’s Founder and CEO, Zeb Evans, was featured by Fast Company in a profile article that shares his unique story and how it ties into the principles ClickUp was founded upon.

Through Zeb’s story, Fast Company reveals the meaning behind some of ClickUp’s core values and why saving time means so much to us.

June

Halfway into 2021, ClickUp hit the ground running on its worldwide productivity mission—with an emphasis on the worldwide part.

We expanded our support team once again, this time in the Philippines! Though our first Philippines-based hires joined us in June, this was just one of many stops on our unofficial 2021 ClickUp World Tour.

We now proudly employ productive ClickUp team members from 21 different countries including Australia, the Philippines, the UK, Sweden, Spain, Romania, Poland, the Netherlands, Mexico, Republic of Korea, Guatemala, Canada, and Brazil!

Want to join our growing team of highly productive people who love improving 1% every day? Apply today!

July

Ahh, home sweet home.

July was an exciting month for ClickUp, especially for our in-office team members! With our exponential team growth, we began the search for a bigger space to rest our keyboards and call home. Or shall we say, HQ?

Our search came to an end as we handed over the keys to the office where ClickUp had its start, and secured our new place in the beautiful DiamondView Tower overlooking Petco Park!

Now you can wave at hometown heroes, Manny Machado and Fernando Tatis Jr., from the fifth, sixth, or 12th floor! All while sipping your morning K-cup and archiving old emails.

Needless to say, there are 0.00 bad days at ClickUp HQ.

Our San Diego office wasn’t our only major milestone in July though…

As one of the leading project management tools, ClickUp understands the importance of creating personalized experiences for our diverse customer base.

Previously, English was the only natively supported language in ClickUp. Now, we’re in the process of globalizing the entire ClickUp platform to provide you with a trustworthy translated experience.

We kicked things off in July, adding our first localization feature—French!

We believe that localizing the platform will help reduce language barriers, connect people from all parts of the world, and create more catered and trustworthy experiences for everyone.

Ç’est Magnifique!

More on our French localization feature and how ClickUp customers use it here.

August

This Summer, we put some serious time into ClickUp’s YouTube presence and our 51.4K subscribers.

Partly because we see a high value in our product and the power of effective marketing to reach new audiences…and partly because it’s fun.

In August we graced your dual monitor set-up with our most popular installment of the now infamous, “Returning to Work” series.

Work Schooling

Since then, we’ve really outdone ourselves. Maybe that sounds like a not-so-humble brag, but look at the facts! Currently, “Work Schooling,” has over 2.2 million views on YouTube, and counting!

Our other more recent ads aren’t too far behind, either! For your viewing pleasure, please enjoy some of our other top ClickUp ad contenders on YouTube:

Abedatool

The Declaration

September

ClickUp was founded on a promise to help people become more productive and get things done.

While a lot of the heavy lifting behind this promise lies in the Platform itself, we believe that offering resources to help you dive deeper into your role and facilitate professional growth is just as important.

In September, we upgraded up our content game with a comprehensive blog redesign equipped with a better user experience and thoughtful, high-quality writing.

Part of that push for high-quality content included rolling out our series on how ClickUp uses ClickUp!

The idea behind this series is to show how we use ClickUp internally, to help our customers optimize their own processes and make the most of this powerful tool. With the help of these blogs, users can now learn:

• How our Product Managers Use ClickUp
• How our Marketing Team Uses ClickUp
• How our Quality Excellence Team Uses ClickUp
• How our Customer Support Team Uses ClickUp
• How our Onboarding Team Uses ClickUp

As cool as it is to have a feature-rich product at your fingertips, the excitement doesn’t really start until you learn how to use its powers for good!

We wanted to make the ClickUp blog a high-quality and high-value resource for our readers because we are truly passionate about helping others use ClickUp to its fullest extent, excel in their roles, be more productive, and ultimately, learn something new.

We’ve been so fortunate (and humbled!) to see these efforts pay off in the stories and case studies shared by our customers, showing us how ClickUp has created a positive effect in their companies or lives.

Curious about some of the customers and company processes ClickUp has transformed? Check out Webflow and STX Next‘s experiences to learn how ClickUp helped them save thousands of hours and improve overall communication.

Our blog revamp also includes updates to dozens of blogs we’ve published in the past to ensure that we are bringing you the best and most current information to learn from. And based on the 2 million readers we reach each month on our ClickUp blog, we can tell this means a lot to you, too!

September also marks the month that ClickUp was recognized as one of LinkedIn’s Top Startups of 2021, featuring 50 of the top U.S. startup companies!

October

Trigger warning: The next three months of 2021 were packed with massive wins for ClickUp.

Starting with a major announcement about our Series C Funding!

We raised a whopping $400 million in Series C to continue making the world more productive, contributing to an overall valuation of $4 billion. Wow.

With this new step, ClickUp will focus on bringing you a faster, innovative, and always-improving product. We will continue to deliver new weekly updates and listen to the people who’ve made this growth possible—you!

ClickUp will also continue its commitment to performance and reliability for anyone and everyone who uses the platform, including a localized experience no matter where you hail from!

November

On November 9th, ClickUp hosted our second annual productivity conference, LevelUp.

Cue: all of the proud mom feels.

Over 45,000 people worldwide registered to learn about how today’s leaders redefine productivity with powerful new work strategies, and had the option of attending virtually or in-person at the Rady Shell located in San Diego’s Jacob Park.

Highlights from LevelUp 2021 include a keynote speech from the organizational psychologist, Adam Grant, and a special appearance from San Diego native Tony Hawk, and of course, connecting to our global support system of customers and partners in an entirely new way.

We also held coaching sessions, fireside chats, announced campaign debuts, and shared some major news, details on the future of ClickUp! Are you feeling the FOMO yet? Or maybe some nostalgia?

Catch up on anything you missed with ClickUp’s exclusive LevelUp content on our YouTube channel. Then keep a close watch on your inbox for more info on next year’s (even bigger?!) productivity conference.

What’s more, among those big announcements from LevelUp was the launch of two of the most requested features from ClickUp users, including Whiteboards!

Currently available to the public in beta, ClickUp Whiteboards are the only collaborative whiteboard that enables teams to turn real-time ideas directly into actionable projects. Some of our favorite Whiteboards features are:

• Real-time collaboration to brainstorm ideas and map out projects simultaneously, just as though you’re together in the same room
• Rich Editing to add content to Whiteboards like drawings, text, shapes, notes, images, and other media files
• Embedded Tasks to easily add existing ClickUp Tasks into Whiteboards
• The ability to easily share and collaborate on a Whiteboard with anyone across your organization

And the other game-changing feature announcement? Docs 3.0!

By now, you’re likely already using and loving the powerful and collaborative masterpiece that is ClickUp Docs.

But let’s walk back through some of the key take-aways that we still can’t get enough of:

• Documents now appear alongside your Folders and Lists in the ClickUp Hierarchy, now with tags to find your work faster than ever
• New layers of customization give you control of how your Docs look and feel to create unique company wikis, blogs, and knowledge bases
• A new Sidebar Menu provides easy access to settings like typography, cover images, header sections, stats, comments, page protections, and more
• Updated projects with embedded widgets without ever leaving your doc!
• Focus mode to work without distractions by fading the rest of the document into the background

Our team is constantly working to better your ClickUp experience and these features were a crucial step in committing to that promise, but we didn’t stop there.

Amidst the exciting and spectacular whirlwind that was November at ClickUp, we also made some major moves on our mission to make the world more productive with the announcements of our forthcoming HQs in Sydney, Australia, and Dublin, Ireland!

Each location will create upwards of 200 new jobs over the course of three years, and we are thrilled by the talent and ideas coming from the new ClickUp crew spearheading our efforts there already.

December

With the incredible power that ClickUp packs into one platform, we want to make sure you are using it to its fullest!

ClickUp University (CUU) launched on December 7, 2021, to help our community accomplish goals faster, save time, continue growing by 1% every day, and eliminate the unnecessary frustrations caused by work inefficiencies.

And we are so dang proud of it!

CUU is an intuitive online learning tool that helps you to master the in and outs of the ClickUp platform—and it’s fun!

Courses, on-demand videos, activities, quizzes, and pro tips are available to help you take advantage of ClickUp and customize it to fit your role and business.

Get started with free foundational learning paths for guests, members, and admins to learn the basics of ClickUp. So go on, try it out! Then let us know what you think.

What’s in store for ClickUp in 2022?

It’s almost hard to believe that all of that happened in the course of just one year—and those were just the highlights!

We can’t wait for what’s to come for this rocketship of a company, starting with something new, exciting, major, and different launching first thing in January 2022.

Your new favorite podcast, When It Clicked.

More than a timeline or backstory, “When it Clicked” dives into and ties together the secret history, challenges, and even pitfalls of household brands you think you know to uncover the moment we’re all searching for: when it all—finally—clicks. 

With the first episode coming in January and the full season releasing shortly after, there’s a LOT to look forward to, and we can’t wait for you to hear it for yourself.

That’s still not all, folks!

We care about each other as much as we care about you! Let’s continue saving time in 2022 so we can smile, be together, and laugh at moments like this:

There is even more productivity magic up our sleeves for 2022, but we truly couldn’t have reached this exciting point without all of your unconditional support.

Our customers and the ClickUp team are forever at the forefront of everything we do, and that’s never going to change.

We are truly humbled by every single person, customer, click, view, subscriber, and follower who made these accomplishments possible, and we hope that your year was even better.

We love you, we mean it. Peace out 2021.

The post ClickUp’s 2021 Recap: Another Year Down, Forever to Go appeared first on ClickUp.

We’d like to share something exciting that we’ve got in the works and it has to do with, well… sharing! Starting today, we’ll be contributing engineering articles to ClickUp’s blog—covering all sorts of interesting, fun, and thought-provoking topics!

To kick things off, here are a few of the reasons why we’re breaking into blogging:

Show the personality behind ClickUp Engineering

Every engineering article that’s written comes with a little window into the mind and voice of a unique person working to build the future of ClickUp. In aggregate, we hope to show you who we are, what our culture is like, and why we’re so passionate about bringing you the best experience!

Engage with and give back to the engineering community

Much of our growth as engineers can be attributed to the rich resources created by the broader engineering community. In fact, our chats are often buzzing with other interesting articles, tools, videos, and more shared by engineers around the world! We’d love to play a part in this awesome community of learning and growing. One of our core values is to grow 1% every day, and with that comes the desire to help others to do the same!

Create another outlet for showing off cool work

There’s often a lot of really cool stuff our engineers work on that isn’t quite visible to the outside world. This could be anything like internal tooling, code excellence improvements, tricky debugging, organizational processes, and much more! While we certainly celebrate these inside the company, we think there’s a certain excitement to sharing externally. Through this extra medium, we hope to give folks another space to take pride in their accomplishments, no matter what domain!

Attract engineering talent

During our hiring process, we get a lot of common questions from prospective engineering candidates:

What’s the engineering culture like? What are some of the challenges ClickUp’s infrastructure faces? What kinds of problems are engineers working on today?

And in these types of questions, we’ve found lots of positive discussion both from candidates and interviewers. By blogging about engineering, we hope to cover these topics and beyond! This not only gives interested candidates a way to learn more, but it also has the potential to attract new candidates who share similar passions with our engineers!

Document the story of our engineering journey

There’s a saying here that every month in engineering is completely different. This comes from our culture of relentlessly iterating and transforming to better deliver on our mission. We expect change to come, and for the better—after all, that’s what growth is all about!

Still, while we are always excited for the future, it’s a blast to reminisce about the past! It’s great having chatter about some of the pivotal moments throughout our engineering journey, and it would be even greater to officially preserve that journey. This also has the added benefit of providing new hires with excellent reading material for historical context.

Reflect, learn, and progress toward perfection

Another of ClickUp’s core values is progress toward perfection. A big part of progressing forward involves reflecting on the past and present. How did things go? What were the wins and the mishaps? What can be done better in the future?

There’s absolutely an extra clarity that comes with writing out reflections, especially when that writing is out in the open. Nothing groundbreaking here—this is often cited by bloggers everywhere as one of the reasons for writing (and I feel it now as I type these words)!

Additionally, public blog posts naturally open the door for feedback. Here at ClickUp, we live, breathe, and strongly welcome feedback because it truly does help everyone progress toward perfection.

Hopefully, this gets you as fired up as we are for the start of ClickUp’s Engineering blogging adventure! We look forward to sharing more with you—our clever designs, our eureka moments, our mistakes, our learnings, our journey!

Stay tuned for the next one. We can’t wait to see you there.

The post Why ClickUp Engineering Is Starting To Blog appeared first on ClickUp.

Built for teams of all types across any industry, ClickUp offers various customizable features designed to optimize your workflow and make your work life less stressful. Regardless of your role, ClickUp can help with managing development sprints, scheduling marketing campaigns, communicating with clients, and so on—the possibilities are endless!

With that said, we’re so thrilled to announce the latest addition to our services: ClickUp University!

Our goal with ClickUp University (CUU) is simple: To help our community accomplish their goals faster, save time, continue growing by 1% in their field every day, and eliminate the unnecessary frustrations caused by work inefficiencies.

Whether you’re new to ClickUp or have been with us for years, CUU will help you gain the knowledge and hands-on experience you’ll need to create your ideal workflow and boost your productivity.

You’ll learn how to use ClickUp, how to customize it to fit your project needs and workflow preferences and become a time-saving-super-productive-ClickUp guru.

We’re excited to share some of the best practices, tips, and tricks for using ClickUp with you!

What Is ClickUp University?

ClickUp University is an intuitive online learning tool that allows you to master the in and outs of the ClickUp platform. Courses, on-demand videos, activities, quizzes, and pro tips are available to help you take advantage of ClickUp and customize it to fit your role and business.

Learn how to optimize ClickUp for your specific work needs by selecting the learning pathway that best fits your user role in ClickUp:

Member

Admin

Guest

What You’ll Learn

Get started with ClickUp with free foundational learning paths for guests, members, and admins to learn the basics of ClickUp. Each learning path is comprised of two to five courses, which include activities, knowledge checks, and quizzes for knowledge retention and to ensure you’ve mastered the assigned course material.

Learning paths for guests, members, and admins offer:

Introduction to ClickUp

• A course that is specific to members and one for admins
• Features covered: Hierarchy, Home page, Navigation, Notifications, ClickUp Plans, Tasks, Workspace

Learn Admin Fundamentals

• Specific to admins

Set Up Your Workspace For Success

• Features covered: Custom Fields, Hierarchy, Inviting Team Members, Settings, Statuses

View, Manage, and Discuss Your Work

• Features covered: Board view, List view, Tasks, Task Management

Maximize Productivity With ClickUp

• Features covered: Templates, Dashboards, and Automations

We also have an admin-specific course on admin fundamentals to help manage the people in your Workspace and Workspace settings.

These fundamental courses will help enhance your understanding of your workflow and teach you how to customize ClickUp to work for you and your team.

More To Come: Advanced Courses

It doesn’t stop here, though! We want to continue building on your understanding of ClickUp and help you optimize ClickUp for your personal and business needs.

Over the next few months, we will be launching more courses with content on advanced and additional features!

Here’s a quick sneak peek at what you can expect to see in the near future:

More advanced feature training like Docs and Automations

Use-case and role-specific courses like ClickUp for Marketing, Customer Success, and Engineering, and more

In addition to courses, we’ll be releasing certifications, starting with ClickUp Admin, to provide robust training to certify all new and existing ClickUp admins.

The goal is that by the time you’re done learning at ClickUp University, you’ll be able to confidently say “I know how this works!”

ClickUp University: Time to Enroll!

ClickUp University is dedicated to making learning more exciting and accessible than ever before.

It’s a great way to refresh your knowledge and learn to optimize ClickUp.

Moreover, we hope this program will help empower our users to customize ClickUp the way they need it to work for themselves and their businesses.

We can’t wait to see you level up your skills to increase your productivity and save you time.

Sign up today and discover all the learning perks at ClickUp University!

The post Welcome to ClickUp University: Your Ultimate Productivity Resource appeared first on ClickUp.

On November 9th, ClickUp hosted their second annual productivity conference, LevelUp. Over 45,000 people worldwide registered to learn how today’s leaders redefine productivity with powerful new work tools and strategies.

Thank you for spending the day with us both in person and virtually! We hope you took away actionable insights and learnings to help you get closer to your productivity goals.

If you missed the LevelUp event, we got you covered! Here are the top ten highlights.

10. Six ClickUp Coaching Sessions

Our Coaches and Customer Success Managers joined the stage to answer top questions from our users and walked through a diverse range of untapped ClickUp features. They did not hold back on sharing their ClickUp customization knowledge, and we love them for it!

Master the ClickUp Hierarchy

“Hidden” ClickUp Hacks

Time-Saving Templates

All About Views

Is Business Plus Right for You?

Finding the Right Administrator for Your Workspace

9. ClickUp’s Chief Creative Officer Melissa Rosenthal on Creating In-House Brand Campaigns

Where were you when you first experienced a ClickUp ad?

ClickUp’s Chief Creative Officer Melissa Rosenthal pulls back the curtain to reveal how our marketing campaigns, editorial, and events are created and delivered—all within ClickUp!

“We’re going to debut a very special new series we’re excited to share with you today that was created entirely in ClickUp,” Melissa says. “That’s right. Everything—the ideation, insights, production, execution, revisions—I can go on and on. It was all created and managed in ClickUp.”

From the wild team that brought you Returning to Work, Abedatool, and Work App Overload Haunting Your Dreams? campaigns, Melissa shares her ClickUp tips for creating brand campaigns in-house:

• Add and remove assigned team members from tasks as the project enters different phases
• Create custom statuses to plan the project lifecycle
• Leverage subtasks to monitor all project dependencies
• Assign comments to an individual or team when assets are ready for review
• Create a Calendar view to organize publishing dates

8. Command Center Replaces QuickSwitch

What can save you clicks, perform everyday actions, and find items without taking your hands off the keyboard?

The Command Center in ClickUp!

Available on all plans, the Command Center is the (first) place to search and navigate through your Workspace.

Our favorite actions already are Search task comments, Open my Work, and Open Calendar .

7. Announcing: ClickUp Verified

Top users in ClickUp will receive a ClickUp Verified Check!

How do you become verified?

• Become a power user: You’ll automatically become Verified if you’re in the top 1% of active ClickUp users—so keep up the productivity!
• Promote ClickUp as a social ambassador: Shout us out on social, share our content, and spread the word of ClickUp to become eligible for verification
• Help others as an expert: Down the road, we’ll have new opportunities for certifications and badges for admins and ClickUp consultants who’d like to dive deeper into ClickUp

Learn more in our ClickUp Verified FAQs.

6. Clickup Docs Are Redesigned and More Powerful Than Before

Brian Shen, Director of Product, Work Management at ClickUp, explains how users can work with Docs in more flexible ways:

“Docs can also be the final deliverable… You may be a consultant that’s working with a client to kick off an engagement. And you’re using Docs as your statement of work.”

Brian continues, “Not only do you want it to be on brand, but you also want to bring more transparency to the process by bringing in the actual tasks your team will be working on. And so, we listened to you, and we decided to make Docs even more powerful.”

Watch all the incredible new features added to ClickUp Docs here.

5. Speaker Highlights We’re Still Talking About

Organizational Psychologist Adam Grant on The Power of Knowing What You Don’t Know

In 2018, Adam Grant pitched a Remote Friday experiment to a handful of CEOs. He shared extensive studies that showed that as long as people are in the office half the week, they can be more productive, satisfied, less likely to quit, and there’s no cost to collaboration.

The pitch didn’t go well with the CEOs. They were convinced that culture would fall apart and employees would procrastinate. Years later, a “global experiment no one consented to” forced organizations to shift to remote work. Today, many of those leaders have now committed to being remote or hybrid first.

Adam Grant shares insights about how we can be quicker to think again in a rapidly changing world:

• Think like a scientist to improve your quality of decision making (don’t let your ideas become your identity)
• Three reasons why group brainstorming does not work:
  • Production blocking: some ideas get lost, and we all can’t talk at once
  • Ego threat: we hold back on our original ideas
  • Conformity pressure: instead of a diversity of thoughts, a bunch of “groupthink”
• Try “brainwriting”: give people the problem in advance to generate their ideas independently, which provides variety, quantity, and quality
• We have to be thoughtful about the dynamic between asynchronous or synchronous communication to get everyone on the same page before project planning
• Make time for informal interactions to seek tips from people outside your department and learn something different
• One of the ways to fight Zoom fatigue is finding times where cameras can be turned off to remove image pressure
• Rethink “best practices” by inviting everyone to test out better practices

ClickUp’s Senior Coaching Manager Holly Peck on How to Connect Projects and Manage Tasks Across Teams

Holly Peck demonstrates how task relationships keep teams connected in three use cases:

1. Streamlining a pass off on a sales deal towards training
2. Vendor management best practices to prevent teams from resorting to spreadsheets
3. How backlinks can help your team associate the task they’re working on with the company OKRs (objective and key results)

“I would highly encourage you to step in there, be inspired, connect all of your tasks together, and create your own magical plate of spaghetti, powered by task relationships,” says Holly.

Hello, task relationships. Goodbye, spreadsheets.

Related Productivity & Ops sessions:

• How to Customize your Workspace and Make Your Work Work for You
• Saving Time: How to Prioritize and Structure Your Day to Get the Most Out of Your Time
• From Marketing Rockstar to Self-Employed CEO: Creating New Opportunities With Familiar Tools

Spotify’s Head of Client Partnerships, Brad Grealy on Managing a Modern Sales Organization

Brad Grealy shares his advice about what to do when a prospect has ghosted you:

“You have to think about all the noise that people are dealing with at any given time right now. All of us are in information overload, so we have to be really careful about where we pick and choose to apply our attention and focus. So you got somebody that’s disappeared on you. Well, you have to do something different and switch it up.”

He suggests:

• Adding a personal touch by sending a quick 15-second clip to introduce yourself
• Crafting your offering to address their needs. What is the value you’re creating to give their attention to you?
• Ensuring you’re articulating your message in a clear and concise way
• Standing out from the crowd

Other session highlights:

• For training new sales team members in a virtual onboarding environment, it’s important to have:
  • A robust and accessible library of information
  • Peer to peer training with someone already in that role where the new team member can feel safe to ask questions
• Motivators in a sales organization (aside from financial compensation) can include:
  • Building a team culture where everyone feels they have a role in the larger mission and rely on each other to be successful
  • Opportunities within the organization (career path or interest in a specific area of expertise)

Related Sales sessions:

• The Key to Seamless Internal Deal Collaboration with ClickUp
• How to Boost Revenue by Creating Your Own CRM

ClickUp’s Managing Editor Erica Chappell on How to Run a Successful Content Program with ClickUp

As ClickUp’s first marketing hire two years ago, Erica Chappell reflects on why a content program begins with people management:

“One of the biggest takeaways I’ve learned for myself going from a team of me—as far marketing goes—to a team of 11 between designers, developers, and writers is that people want to know why their work matters.”

She continues, “They’ll feel inspired, encouraged, and willing to put in extra hours when they know what they’re working on ladders up to overall company objectives, mission, and growth. When they don’t see that, it’s not encouraging to want to put in the extra time and ultimately grow professionally. They’ll start seeking opportunities elsewhere.”

• Scalable content teams do this:
  • Create a single source of truth for planning, creating, and tracking
  • Slow down and prioritize quality and quantity
  • Reduce errors and give the team room to be creative by automating current manual processes
  • Make learnings accessible to all
  • Build process in conjunction with other teams that align to shared objectives

Other session highlights:

• Goals in ClickUp are high-level containers that break down your objectives into small, measurable targets
• Use a collaborative Doc for 1-1 meetings to discuss what’s working well, where there’s room to grow, and takeaways for progress
• Host monthly cross-functional team brainstorms to get out of the weeds and think about what’s working well, what’s progressing, and how you can make it better
• Connect with other teams on their OKR progress for the quarter to determine any adjustments needed with yours

Related Marketing session:

• Building a Productive Marketing Organization: A Fireside Chat with Udi Ledergor, CMO of Gong

The San Diego Padres’ VP of Info Tech, Ray Chan on Leveling Up IT Operations with ClickUp

We asked Ray Chan about what their department’s workflow looks like on the ClickUp mobile app.

“Especially if you’re in the Engineering department and there are certain things you have to get done, you’re not going to lug around a tablet all the time,” he begins.

“You fire up your company-issued phone, open up your ClickUp app, and all the instructions are there. If you’re not done with a particular job, you can leave notes on what else needs to be done, so then it can be re-assigned if necessary or pull in another resource.”

Other session highlights:

• ClickUp is a platform that can transform a department based on the customizations as they see fit
• There is always a use case in each department that ClickUp can help to organize them a lot better
• When you come to work for the Padres, ClickUp is the foundational tool that will help you get your job done faster and more efficiently

“We see our fans come into the ballpark, and it reminds us this what we’re here for: to bring them in and give them a unique experience. So how do we manage that experience for them the best way we can? ClickUp is going to help us do that for years to come.”

Related Productivity sessions:

• How STANLEY Security Transformed Into a Self-Directed Organization Using ClickUp
• The Key to Leveling Up Your Operations: A Fireside Chat with Matt MacInnis, COO of Rippling

Front’s Head of Platform Vrushali Patil on Keys to Scaling Engineering Teams

Vrushali Patil shares her advice on introducing new processes to the team and organization:

“When you think about processes, you want to do things where it’s just enough for the organization. Just enough to solve the current problem. And then, as you go, you solve the next problem. You don’t over-engineer it too much because that can disrupt the flow and how things go.

Vrushali dives deeper. “Usually, at startups, there is a certain amount of flexibility in how things are done. People take on different responsibilities; they wear different hats, which is one reason why startups succeed. And you don’t take all that magic out and just introduce a lot of rigor everywhere to make things efficient.”

Session highlights:

• As a leader, you should have a good understanding of the team technology so that you can make the right decisions as you go along
• When you’re introducing new processes, start with making tiny tweaks to assess how they’re working, then propel larger changes forward
• A company culture fit indicator is a candidate that comes from companies with a similar philosophy as your organization

“You want to make sure that every team has an area where they feel a sense of ownership. That they are empowered to own or make all the decisions in. It’s exciting and challenging… and it’s something that will stretch the team. There’s another aspect of the charter which is every team, and every organization has technical debt.”

She continues, “That will be part of every team, but you don’t want to saddle one team with technical debt and have one team that is doing everything new. So for every team you have, you usually want to balance the amount of technical debt they’re handling with something exciting they can look forward to.”

Related Development sessions:

• A Modern Approach: Better Agile Planning with ClickUp
• Sprinting to Success: How to Run a First-Class Development Team on ClickUp

Skateboard Icon, Entrepreneur, and Investor Tony Hawk on Master of Skating to Master of Business Productivity

Tony Hawk talks about the early days of skateboarding gaining traction, the Skateboarding Project, choosing your circle, and saying “no.”

• What will have the most reach and impact when deciding where to focus your time and attention?
• Be transparent about the things you do and causes that are important to you
• From an athlete perspective, if you’re doing what you truly love and make a living doing it, there are different trajectories for your career path

Tony Hawk answers what makes people go from pro to champion to Hall of Fame:

“I’d like to think it’s perseverance… usually the window of a pro-skater is very short-lived because you only have so many years when you’re really doing your best. And at some point, your skills or interest start to fade. So if you’re willing to push through that and maybe shift gears—do it in a different style or whatnot—you can make it beyond that sweet spot of what people think is four or five years.”

4. Announcing: When It Clicked Podcast

We’re looking forward to beginning 2022 with our favorite things—traveling and the launch of ClickUp’s “When It Clicked” podcast.

Subscribe to our podcast on your preferred platform here!

3. Announcing: ClickUp University

ClickUp University is a free online learning platform for ClickUp admins and members to master the fundamentals of ClickUp quickly. Each course is packed with on-demand lessons, activities, and tips.

Create your account here and mark your calendars for the first day of class: December 1st!

2. Whiteboards in ClickUp: “Ship It”

Who saw that coming?

The Whiteboards feature slated to release “soon,” but we were all surprised when Zeb walked on stage and said, “ship it.”

Zeb continued, “Virtual whiteboarding is key to our vision of a connected workspace in a single platform. It’s freeform thinking at its finest.”

Add a Whiteboard view inside your ClickUp Workspace today!

Watch Zach demo the ClickUp Whiteboards capabilities here.

1. Zeb’s Vision for 2022

Hybrid work

“Roughly 80% of our company is remote today. We are representing this new shift to hybrid work, and we believe that’s where the future of work is headed. So we’re super excited and humbled to enable people to increase the adoption of this shift to this hybrid remote experience. And that’s been our mission since day one.”

The problem we are solving

“People are wasting time between so many different applications. And on top of that, with the pandemic, we’re also seeing people sprawl. Teams are working from anywhere and everywhere, which is awesome! But the result is that work is more disconnected than ever before, which means that collaboration is hard. Alignment is hard. There’s no visibility into what people are doing. And so productivity as a whole is slowing down. And our aim at ClickUp has always been to solve these problems.”

The ClickUp vision

“Our vision from day one has been one single place for all of your work. One platform that works for everyone and everything. A platform that saves you time and makes you more productive. This is what we believe is the future of work, and this is what ClickUp is today. It’s the world’s only all-in-one productivity platform.”

ClickUp raises $400M Series C

“This new round of funding will enable us to move faster. It will enable us to build the platform of scale and reliability that our customers deserve and demand. And it will enable us to continue scaling our teams.”

Future product announcement: Universal Search

“For the first time, you can search within ClickUp, and you can search everything outside of ClickUp… over 50 different applications outside of ClickUp—Salesforce, Slack, Gmail, Hubspot… This feature will undoubtedly save you more time than we have in the past.

“Grow 1% Every Day”

“We aren’t perfect yet, but I promise we are growing in every way we can to get there. And growth is our most important core value at ClickUp. I fundamentally believe that growth produces happiness. I’m not just talking about growth in your business or work, but also in your personal, health, relationships, everything—growth is equivalent to happiness. And so, we have to remember to make choices along the way that will allow us to grow. But as we grow, we also have to remember to enjoy the process.“

Watch Zeb’s full presentation here.

You Asked… and TBH, So Did We

1⃣ The Spotify playlist with ClickUp original music from DJ Rod Wade‘s set (courtesy of one of our own, Joey Cox!)

2⃣ ClickUp Swag Store coming in February 2022!

Let us all manifest that this ClickUp suit will be available at launch.

We’re already thinking about next year’s LevelUp event and can’t wait to be back with you.

Until then, try out the new ClickUp features and subscribe to our newsletter for more exciting updates!

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