How Pigment increases onboarding efficiency by 88% with ClickUp.

Pigment is the business planning platform for forward-thinking companies with customers like Figma, Carta, and Deliveroo. They needed one platform to drive cross-functional collaboration and to support hyper-growth.

Industry: Software Development
Employees: 150
Use Cases:
- Project management
- Employee and customer onboarding
- Bug ticketing

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01Challenge

When software company Pigment completed its Series B funding round, demand for its software solution grew, resulting in the organization tripling its headcount in six months. However, as is often the case, such rapid growth presented significant human resources challenges.

Pigment needed to streamline onboarding by moving from back-and-forth emails, Slack messages, and static Notion checklists to a faster, more effective process.

02Solution

One platform for collaborative work management
Streamlined cross-departmental communication
Newly optimized onboarding process

03Outcome

Since adopting ClickUp, Pigment now has one source of truth for collaboration between teams across the entire company. The company has mastered the onboarding process, reducing the time taken to execute from days to just hours. The Pigment team continues to optimize other processes like customer onboarding and the internal bug ticketing system.

Results with ClickUp

Testimonial

Alexis Valentin,
Global head of business development, Pigment

“Our team is very happy with ClickUp because in the platform they can find everything they need to get their work done, and it’s extremely easy to use compared to other tools.”

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